/* 0DATA Scel — Support chat (modèle 0DATA Live Chat, thème clair) */
:root{
  --sc-cyan:#2f6b8f; --sc-gold:#9c7a4a;
  --sc-ink:#1b2733; --sc-dim:#46586b;
  --sc-mono:'SF Mono','Courier New',monospace;
  --sc-sans:-apple-system,'Segoe UI',Roboto,sans-serif;
  --sc-radius:14px;
}
/* FAB — effet relief discret, lisible sur fond clair */
#sc-fab{
  position:fixed;bottom:24px;right:24px;z-index:9999;
  width:56px;height:56px;border-radius:50%;
  background:radial-gradient(120% 120% at 30% 22%, #ffffff, #e7eef4 62%);
  border:1px solid rgba(47,107,143,.28);cursor:pointer;
  box-shadow:inset 0 1px 1px rgba(255,255,255,.9), inset 0 -2px 3px rgba(27,50,70,.08), 0 4px 14px rgba(27,50,70,.18);
  transition:transform .22s ease, box-shadow .22s ease, border-color .22s ease, background .22s ease;
  display:flex;align-items:center;justify-content:center;
}
#sc-fab:hover{
  transform:translateY(-1px);
  background:radial-gradient(120% 120% at 30% 22%, #ffffff, #dce8f0 62%);
  border-color:rgba(47,107,143,.45);
  box-shadow:inset 0 1px 1px rgba(255,255,255,1), inset 0 -2px 3px rgba(27,50,70,.08), 0 6px 20px rgba(27,50,70,.24);
}
#sc-fab svg{width:22px;height:22px;stroke:var(--sc-cyan)}
#sc-fab.online::after{
  content:'';position:absolute;inset:-4px;border-radius:50%;
  border:1px solid rgba(47,107,143,.3);opacity:.5;
  animation:sc-pulse 2.8s ease-in-out infinite;
}
@keyframes sc-pulse{0%,100%{transform:scale(1);opacity:.5}50%{transform:scale(1.08);opacity:.15}}
#sc-fab .sc-dot{position:absolute;top:2px;right:2px;width:9px;height:9px;border-radius:50%;
  background:var(--sc-gold);border:2px solid #fff;display:none}
#sc-fab.unread .sc-dot{display:block}

/* Panel */
#sc-panel{
  position:fixed;bottom:90px;right:24px;z-index:9999;
  width:372px;max-width:calc(100vw - 28px);height:560px;max-height:calc(100vh - 140px);
  background:rgba(255,255,255,.96);backdrop-filter:blur(22px);-webkit-backdrop-filter:blur(22px);
  border:1px solid rgba(27,50,70,.14);border-radius:var(--sc-radius);
  display:none;flex-direction:column;overflow:hidden;font-family:var(--sc-sans);
  box-shadow:0 10px 44px rgba(27,50,70,.22);
}
#sc-panel.open{display:flex}

/* Header */
#sc-header{
  padding:12px 16px;border-bottom:1px solid rgba(27,50,70,.1);
  display:flex;align-items:center;gap:10px;flex-shrink:0;background:rgba(47,107,143,.05);
}
#sc-header img{width:30px;height:30px}
#sc-header .t{flex:1}
#sc-header .t b{display:block;font-size:13px;color:var(--sc-ink);font-weight:650}
#sc-header .t span{font-family:var(--sc-mono);font-size:9px;letter-spacing:1.5px;color:var(--sc-cyan);text-transform:uppercase;opacity:.85}
#sc-close{background:none;border:none;color:#8a99a8;cursor:pointer;font-size:20px;line-height:1;padding:2px}
#sc-close:hover{color:var(--sc-ink)}

/* Messages */
#sc-messages{flex:1;overflow-y:auto;padding:16px 14px;display:flex;flex-direction:column;gap:8px;scroll-behavior:smooth}
#sc-messages::-webkit-scrollbar{width:3px}
#sc-messages::-webkit-scrollbar-thumb{background:rgba(47,107,143,.2);border-radius:3px}
.sc-msg{max-width:84%;padding:9px 13px;border-radius:11px;font-size:13.5px;line-height:1.55;word-break:break-word;animation:sc-fadein .25s ease}
@keyframes sc-fadein{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}
.sc-msg.visitor{align-self:flex-end;background:rgba(47,107,143,.14);border:1px solid rgba(47,107,143,.24);color:#17394e;border-bottom-right-radius:3px}
.sc-msg.bot{align-self:flex-start;background:rgba(27,50,70,.05);border:1px solid rgba(27,50,70,.08);color:#33424f;border-bottom-left-radius:3px}
.sc-msg.bot a{color:var(--sc-cyan)}
.sc-msg .sc-ts{display:block;font-family:var(--sc-mono);font-size:8.5px;opacity:.45;margin-top:4px}
.sc-sys{align-self:center;font-family:var(--sc-mono);font-size:9px;letter-spacing:1px;color:rgba(47,107,143,.55);padding:5px 0;text-transform:uppercase}

/* Quick replies */
#sc-quick{display:flex;flex-wrap:wrap;gap:6px;padding:0 14px 10px;flex-shrink:0}
.sc-chip{font-family:var(--sc-mono);font-size:10px;letter-spacing:.5px;padding:7px 11px;border-radius:16px;
  background:rgba(47,107,143,.07);border:1px solid rgba(47,107,143,.2);color:var(--sc-cyan);cursor:pointer;transition:all .18s}
.sc-chip:hover{background:rgba(47,107,143,.16);border-color:rgba(47,107,143,.38)}

/* Typing */
#sc-typing{font-size:11px;color:rgba(47,107,143,.55);padding:2px 16px 6px;font-style:italic;display:none;flex-shrink:0}
#sc-typing.show{display:block}

/* Input bar */
#sc-inputbar{display:flex;gap:8px;padding:11px 13px;border-top:1px solid rgba(27,50,70,.1);flex-shrink:0}
#sc-input{flex:1;background:#fff;border:1px solid rgba(27,50,70,.16);border-radius:9px;
  padding:9px 13px;color:var(--sc-ink);font-size:13.5px;font-family:var(--sc-sans);outline:none;transition:border-color .2s}
#sc-input:focus{border-color:rgba(47,107,143,.45);box-shadow:0 0 0 3px rgba(47,107,143,.1)}
#sc-input::placeholder{color:rgba(70,88,107,.4)}
#sc-send{width:39px;height:39px;border-radius:9px;background:var(--sc-cyan);border:1px solid var(--sc-cyan);
  color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:background .2s;flex-shrink:0}
#sc-send:hover{background:#255a7a}
#sc-send svg{width:16px;height:16px}

/* Contact form (escalade humain) */
#sc-form{padding:14px;display:none;flex-direction:column;gap:8px;flex-shrink:0;border-top:1px solid rgba(27,50,70,.1)}
#sc-form.show{display:flex}
#sc-form p{font-size:11px;color:rgba(47,107,143,.65);margin:0 0 2px;font-family:var(--sc-mono);letter-spacing:1px;text-transform:uppercase}
#sc-form input,#sc-form textarea{background:#fff;border:1px solid rgba(27,50,70,.16);border-radius:8px;
  padding:9px 12px;color:var(--sc-ink);font-size:13px;font-family:var(--sc-sans);outline:none;width:100%}
#sc-form input:focus,#sc-form textarea:focus{border-color:rgba(47,107,143,.45)}
#sc-form textarea{resize:vertical;min-height:60px}
#sc-form button{background:rgba(156,122,74,.14);border:1px solid rgba(156,122,74,.4);color:#8a6a3a;
  font-family:var(--sc-mono);font-size:10.5px;letter-spacing:1px;text-transform:uppercase;padding:10px;border-radius:8px;cursor:pointer}
#sc-form button:hover{background:rgba(156,122,74,.24)}
@media(max-width:480px){#sc-panel{right:14px;bottom:84px}}